Microsoft Teams vs Zoom: Comparing Video Conferencing Giants

Are you currently navigating the complex landscape of video conferencing to find the right solution for your business or organisation?

Both Microsoft Teams and Zoom stand out as prominent players in the market, each bringing distinct strengths to businesses around the world.

We’re here to break down each tool to determine which is more reliable and ultimately help you figure out the burning question: Is Microsoft Teams better than Zoom? Let’s dive in!

Understanding the Core Differences:

The main thing that sets these tools apart is what each is really about at their core.

Zoom is like the video conferencing star, doing its own thing. Meanwhile, Teams is like the superhero sidekick, part of the Microsoft Office 365 suite. It’s not just about video conferencing, Teams brings a lot to the table for collaboration, covering everything from documents to chat features.

For a deeper dive into each tool’s functionalities, check out the table below:


Criteria Zoom Teams
Meeting Collaboration and Productivity Features Screen sharing, remote control access, whiteboard, and chat features Comprehensive collaboration features, including robust chat, whiteboard, action item lists, and a Wiki
Customization Advanced options, including noise reduction and light adjustment Noise reduction available, although device settings aren’t as customisable
Ease of Use Easy to join from any device, even without an account App needed to join from mobile devices, but otherwise streamlined
Video Quality 1080p at 30fps; excels in handling slow internet 1080p at 30fps, but may experience slowdowns due to additional chat/collaboration features
Participant Capacity 1,000 (on Enterprise package or with large meeting add-on), 300 otherwise 300 participants
Transcripts Business plans only Business plans only
App Integrations Nearly 2,500 700+, tightly integrated with Microsoft 365
Cloud Storage Up to 10GB Up to 1TB



Pricing Breakdown: Microsoft Teams vs. Zoom


When it comes to pricing, Teams and Zoom present different options catering to various organisational needs.

Teams kicks things off with $5 per month for premium plans, making it a budget-friendly go to for high quality video conferencing.

If you’re eyeing up the Microsoft 365 Business Standard plan at $12.50 per month per user, you’re not just getting video conferencing but a whole lineup of Microsoft apps and services, making it a real bang for your buck.

If you’re sticking to Teams, premium plans play the long game and require an annual subscription.

On the other hand, Zoom offers flexibility with four paid plans, starting with Zoom Basic, a free plan with a 40-minute meeting cap. The paid options – Pro, Business, Business Plus, and Enterprise – range from $149.90 to custom quotes.

If you’re aiming for big-league meetings, Zoom’s Large Meeting Add-On, priced at $50 per month, allows you to gather up to 1,000 participants. For organisations arranging larger-scale events, Zoom Events and Webinars can handle up to 10,000 participants, starting at $79 per month per licence.

Good news, if you like to try before you buy, both Microsoft Teams and Zoom offer a 30-day trial on their paid plans. This gives you the green light to dive into the premium features and see what one is your cup of tea.


Microsoft Teams vs. Zoom: what one is more reliable?


Chat Features: Loop Components in Teams

Teams is really stepping up its chat game with innovative features like loop components. Imagine being able to create action item lists right there in the chat window during meetings – complete with due dates and notifications. It’s like having a built-in task manager! This great feature makes tracking progress with your team chat super smooth, giving Teams a serious edge over Zoom. There’s no doubt that Zoom’s chat options are reliable, but Teams takes it to the next level offering a more advanced and personalised communication experience.

Recording and Transcripts: A Productivity Boost

While both Teams and Zoom provide video recording and transcripts, Teams takes it up a notch with built-in productivity magic. When you wrap up a Teams meeting, it automatically emailed to all invitees and neatly tucked in the meeting chat window. There’s no need to break a sweat, unlike Zoom, where you might need to do some chasing. This feature not only makes life easier but it also smooths out the whole post-meeting routine.

Advanced Collaboration Features

Teams excels in meeting collaboration with a robust chat functionality surpassing Zoom. Teams’ chat is more than just words – you can spice it up with personalised stickers, GIFs, and stickers for a more engaging interaction. But wait, there’s more! The live collaboration on documents is like having a virtual office right there in your call. It syncs seamlessly with Microsoft Office products, giving you real-time updates as you chat away. This advanced collaboration sets Teams apart as the go-to for teams who want to take their workflow to the next level.

International Team Support

For international businesses, Teams proves to be an invaluable asset. It’s not just about video calls – Teams brings AI-powered real-time captioning to the table with live translations in over 40 languages. Meanwhile, Zoom supports only 12 languages. It doesn’t stop there – Teams takes language support into the chat function, enabling users to translate messages effortlessly. This level of linguistic support isn’t just about making it fancy; it’s making sure that everyone on your team can communicate effectively making it the more reliable choice for users.

Accessibility Features: It’s a Draw

Teams and Zoom are both champions in accessibility, making everyone feel right at home in their virtual meeting spaces. Teams, for instance, goes the extra mile with an always-on captioning button, making sure automatic captions are there for attendees who need them.

That’s not all – Teams introduced a sign language view for meetings and threw in an immersive reader button for good measure, adding text-to-speech functionality into the mix. These features
contribute to a more inclusive and accommodating meeting environment.

Now let’s give credit where it’s due – Zoom also steps up with support for sign language interpretation, putting both platforms in the running for organisations prioritising accessibility in their virtual meetings. The commitment to these accessible features shows the dedication of both Teams and Zoom to fostering inclusivity.

Handling Larger Meetings and Slow Internet: Zoom’s Strength

Zoom shines in the nitty-gritty of video conferencing, especially in larger meetings and trickier internet conditions. Zoom has a participant capacity that can go up to 1,000 (Enterprise or with the large meeting add-on) and Zoom’s Focus keeps things running smoothly and keeps video quality on point. This specialised focus on video conferencing is where Zoom takes the crown, making it the reliable choice for organisations dealing with big gatherings or potential internet hiccups.

App Integrations: A Closer Look

While Zoom may have a higher count when it comes to native app integrations, Teams takes the strategic route by integrating with Microsoft 365 apps. Think OneDrive, OneNote, and the whole Microsoft gang – they all come together in perfect harmony. So, if you’re in the Microsoft ecosystem, Teams is like the missing puzzle piece that completes the picture of a smooth and streamlined collaboration environment.



Microsoft Teams vs. Zoom: The Verdict


When diving into debate, the winner really depends on what your organisation needs.

If you’re looking for a top notch reliable video conferencing solution, Zoom is your go-to. Zoom is the pro with focused team interactions, delivering reliability and high-quality meetings. On the flip side Teams, isn’t just a video conferencing tool but a collaboration powerhouse that serves as a Slack alternative with productivity features up its sleeve.

Both platforms offer free plans, but when considering paid options, it’s important to match features with your organisation’s unique goals. The advantages highlighted above position Teams as the versatile choice. Teams goes beyond traditional video conferencing and embraces a unified collaboration platform.

So, when it comes to Teams vs. Zoom, the spotlight is on Teams for organisations craving that all-encompassing collaboration experience!