Why join Digicom?

Digicom’s mission is to enhance digital business communication.

We are passionate about technology and the benefits it brings to business. Digital Communication is a buoyant market indeed and we’re proud to be part of it and to guide our customers on their digital transformation journey. The “Future of Work” is way closer than we all think and we want our customers to be ready and embrace the changes.

We also care about our employees, they are the cornerstone of our business. We want our staff to feel valued and heard and are constantly looking for ways to keep on improving internally.

Digicom have been in successful business for over 20 years and we keep growing.
We are looking for talented and committed individuals who share our passion and our values and will contribute to achieve our vision:

“To be the go-to digital communication expert for business, that cares for both its people and customers.”

We work hard to reach this goal and to live by our values:

  • Integrity: Personal integrity is our essence, we hold ourselves and each other accountable, we act with transparency and self-honesty.
  • Respect: We believe a positive approach makes a difference, we endeavor to treat each person we meet with patience and kindness.
  • Collaboration: We share common goals, believe in teamwork and care for one another. We go the extra mile to support the team’s effort and achieve success.
  • Excellence: We strive for excellence both in ourselves and in our customer service and we work diligently to deliver the best customer experience.
  • Smart Learning: We never stop growing and we take responsibility for developing our skills and talents. We keep open minded to new possibilities and strive to improve continuously.
  • Ambition: We are driven and aim high, we focus on our goals & purpose and are committed to making it happen.

 

If you share these values then we want to hear from you.

Vacancies

  • AV Service Engineer Dublin, Full-time

    AV Service Engineer

    We are a Business to Business supplier of integrated Audio-Visual systems, as well as Print and Document Management Solutions. We specialise in Video Conferencing and Telepresence Systems, Audio Conferencing, LCD and Projector Presentation Systems, Digital Signage, Lighting Control, Room Control, Video and audio Over Ethernet Cable, TV Signal and IP TV, Cable Management, Video Recording and streaming Solutions.

    Job Duties & Responsibilities

    Our Service Engineers are motivated to provide a high-quality service to our clients. In addition to ensuring our clients systems are operating at their best, a key requirement is our Technicians’ personal skills, working with clients, developing the relationship, understanding their issues and providing the right level of response. Being the face of Digicom on a day to day basis with our customers requires the right personality as well as the required technical skills and experience.

    To fulfil this role, you will already have a strong working knowledge and understanding of the AV industry and associated technologies and their associated software, you will have excellent product knowledge including Crestron, AMX, Q-SYS, Biamp, Cisco, Polycom, Zoom rooms, etc… You will understand Networks and product / system integration. Have the ability to root cause problems and resolve issues whilst at the same time being flexible working to client requirements and deadlines. 

    As this position is in Field Service, transport is provided so a full clean driving licence is a pre-requisite. Salary is commensurate with experience. On-going training and development is provided.

    Working hours are typically Office hours but some flexibility is required as we work to client requirements and deadlines. This role reports into the Lead AV Service Engineer.

    • On-site maintenance and repair of Audio Visual installations provided by Digicom.
    • Achievement of contracted Service Level Agreements and internal KPI metrics.
    • Responsibility for resolution of Customer Audio Visual incidents and problems.
    • Maintaining effective & courteous communication with all departments and customers.
    • Managing parts car stock and updating Digicom warehouse stock levels including quarterly car stock and in-house parts stock take.
    • Maintaining excellent Customer relationships at all times.

    To be considered for this position you will need to demonstrate appropriate qualification, training and experience.


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  • AV Systems Programmer Dublin, Full-time

    AV Systems Programmer

    Digicom Office Technology Ltd. are one of Ireland’s top Audio Visual Integrators and are searching for an experienced AV Systems Programmer to join their team.

    The Position:

    • Full Time Permanent role working in the office and on client sites
    • Standard Monday-Friday week with some overtime required to complete projects
    • Guiding works through programming stage, onsite program implementation and system commissioning, specifically with Crestron / Q-Sys control and other brands such as AMX / Extron etc.

    The Candidate:

    • An experienced Programmer preferably with an AV Engineering background with at least 5 years working with corporate AV technology
    • Extensive knowledge of Crestron / Q-Sys / AV programming
    • Extensive knowledge of DSP programming
    • Knowledge of AMX Netlinx, Crestron SIMPL+, Crestron SIMP#, C# programming languages preferred
    • Outstanding knowledge of AV technology: UC Collaboration, Video Conferencing, AVoIP, Dante, Q-Lan, AES67
    • Wider knowledge of IT and Networking: CCNA, Network+ preferred
    • Avixa CTS / CTS-D certification preferred
    • Able to confidently liaise with team of engineers onsite, also be able to work independently
    • Capable of liaising with internal directors and internal / external clients

    The Benefits:

    • Company Vehicle
    • Professional Training
    • Engaging and responsible role
    • Chance to work for a market leading company
    • Company Pension
    • Great company with a team atmosphere and an emphasis on employee wellness

    Salary will be offered depending on experience.


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