Why you should consider Managed Print Services (MPS) to increase business efficiencies
Managed Print Services (MPS) is an ever-accelerating trend in the document solutions industry and for good reason.
Managed Print Services looks at per-page cost as the “bottom line” in contrast to the final price point of office equipment.
The key is that all costs associated with leasing/owning and using printing and imaging equipment, including maintenance and ongoing support are taken into account. This is particularly important for companies with multiple locations.
If you are a business owner, you need to know what MPS is and how it can save you money.
But what should you be looking for?
Your chosen MPS provider must have the ability to service machines and supply products on an immediate as-needed basis. When inquiring, ask if they have a strong relationship with toner and parts providers and if supplies can be shipped to you at a moment’s notice. Better yet, seek out an MPS provider who will anticipate your needs in advance of an “I’m all out of toner” emergency.
In fact, an increasingly important component of the MPS system is having a tracking software program in place that enables the provider to monitor clients’ systems remotely, alerting them to potential misfeeds or low toner, thereby averting work stoppage at your business. As an example, with the Digicom Print Vision system we can tell from our office if a customer is having a lot of misfeeds, or when their toner levels are low. This information enables us to serve customers pro-actively.
Also critical to a comprehensive MPS strategy is a partner who has at minimum one technician on staff qualified to repair printers – and dedicated specifically to that task.
Additionally, look for an MPS provider with an investment in inventory. Inventory should always be sufficiently stocked to accommodate your immediate needs.
When all is said and done, an MPS solution is a necessary step forward in a changing industry – by working with a partner who can anticipate and immediately accommodate your document solutions needs, your staff will experience less stress and your business can enjoy increased efficiency.
Download the free 1 pager Digicom guide on MPS here: Print Optimisation_Managed Print Services
More details on the Digicom Managed Print Services page