What is one of the biggest Challenges in your organisation?
Your internal client is the most important asset in your organisation. You’ve taken significant time and resources to recruit the right talent. Now that talent wants to work in a positive work space environment with dynamic technology, that works seamlessly.
User Interface User Experience
The technology is only as good as the client’s use & experience of it. Digicom invest in experienced Certified Audio Visual Solution Architects, who consult with the client and design a solution that aims to exceed the user’s expectation
Project Management (PM)
Delivering the UIUX
Once the design is agreed in a written format through a bill of quantities, program of works and scope of works, the Solutions Architect is ready to kick off hand over to Project Management. PM manage the CAD Drawings & schematics with the client design team, through a series of site meetings. PM own installation, commissioning and programming of all the AV inventory, using certified engineers, up to the point of delivery to the client.
Maintaining the UIUX
On completion, PM hand to service support and training is scheduled with the client. Digicom provide ongoing dedicated service support with a help desk to schedule room bookings and dedicated Field Service Engineers. The responsibility for our solution remains with Digicom for the lifetime of that solution.