08 Feb 2018

Should businesses in Ireland be doing more to enable mobile workstyles?

The demographic of the workplace has changed with more people working from home and on the move. Despite this, businesses in Ireland are failing to embrace and enable mobile workstyles for employees.

According to Ricoh Ireland’s 2017 Workstyle Innovation Survey, in association with TechPro magazine and involving 175 IT decision-makers from private and public sector organisations across Ireland, only 37% of workers have authorisation and the remote access tools to enjoy a mobile workstyle. This is surprising when you consider the benefits of mobile working which includes greater flexibility (79%), increased productivity (69%), attracting and retaining the best talent (37%), enhanced business continuity and improved customer service (both 36%). In other words, supporting and enabling mobility is not only advantageous for the individuals but also the organisation, as well as its customers or clients.

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03 Nov 2017
24 Jul 2017
04 May 2017
03 May 2017

Ardagh Case Study

Ardagh Group operate 109 manufacturing facilities in 22 countries worldwide with approximately €7.7 billion global sales. The new state-of-the-art Dublin office had very specific audio visual requirements for a variety of office spaces. Digicom was entrusted to deliver the complete audio visual high-spec fit-out.

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05 Aug 2016
05 Aug 2016
26 Feb 2016

Three key trends that are changing the way we work and collaborate

The way we work is changing. Collaboration technologies are, in my view, more than just tools to allow us to cater for a mobile workforce, or to lower the costs of travel for our people. They are essential to enabling them to do their jobs effectively and efficiently – to share information and ideas with their colleagues, customers as well as with supplier organisations. Put simply, collaboration technologies make new ways of doing things possible.
With more advanced mobile devices, cloud based systems and the move to a more collaborative workspace environment, employees now have the freedom to work from anywhere.

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05 Dec 2014

Ibec Case Study

Customer Success Story – Ibec transforms collaboration with Polycom

“Video conferences allows us to be fluid all the time, we can stick to agendas and keep things going. Making sure we connect with everyone is very important, so we all feel like one organisation, one team.”
Martin Wells, Director of Member Services, Ibec

As Ireland strengthens its business reputation in the European marketplace, the power of relationships is paramount. Ibec is an organisation dedicated to leading, shaping, and promoting business policy and conditions to drive economic success. With 160 employees in seven offices, and over 7,000 members across numerous sectors, the organisation’s ability to communicate is crucial.

“Video has been transformational for us,” says Martin Wells, director of member services at Ibec. “It’s imperative we connect with people in the regions, not just for Ibec staff, but for our membership and organisations. It makes things more immediate.”

The Ibec Board comprises of CEOs and business leaders scattered across Ireland and working from every corner of the globe. Connecting them is critical. “These guys are busy. You’ll never get them all here physically, so video has been great for us that way,” says Wells. “It means we’re fluid all the time and we can stick to agendas and keep things going.”

Beyond its Irish borders, Ibec maintains a European team in Brussels, Belgium that is instrumental to the governance and regulation process. Bridging that gap has been a win for all. “Rather than having to fly back and forth, we can meet quickly now. We can make the sessions and understand the impacts,” explains Wells. “It just makes us that much more agile and flexible in the way we work.”

Time and distance greatly impacts planning and Ibec has enhanced work-life balance for its internal staff, while ramping up value. “By using the system, we don’t have people traveling from Cork or Waterford or Donegal to Dublin for a meeting or training workshop that might only last an hour or two,” says Yvonne Clancy, director of talent at Ibec. “It’s much more time effective for people.” With the video solutions, training is much more effective, and so is general communications internally. Clancy points out the importance of addressing the entire company as one, with one video meeting.

Ibec has pieced together all the components to better serve its members and customers, and operate internally at best capacity. Wells notes the importance of collaboration. “Making sure we connect with everyone is very important, so we all feel like one organisation, one team.”

Dave Curtis IT infrastructure manager at Ibec confirms that their objectives were met by deploying Polycom. His mission as IT Infrastructure Manager was to enhance meeting capacity, deliver a solution that would be easy to use, and be adopted by the staff. Digicom, his local audio video partner, and Polycom certified reseller designed and supports the successful project. Curtis confirms, “We exceeded the plan we had put together with Digicom the first year, and we far ahead of our forecast for video meetings this year.” The future plans for Curtis, at Ibec are to deliver greater flexibility by rolling out Polycom RealPresence Desktop.

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13 Aug 2014

Arvato

Arvato offers managed services and integrated outsourcing services and solutions. Arvato’s more than 63,000 employees are engaged in designing and implementing integrated solutions for business processes.

Project Summary

Digicom were responsible for the design, build and on-going support of the Audio Visual Integrated solution at Arvato. Arvato are well recognised for delivering excellence in customer service and fundamental to their approach, is to retain their people, in order to exceed client expectations.

Arvato had a passion to deliver a ‘Best Place to Work’ environment and sought many unique and affordable idea’s that was intricate with the detail. Digicom fitted out twenty two AV enabled Meeting rooms, including Training Room, Boardroom, AV enabled Creative Areas, Restaurant, plus Small Meeting Rooms and several large meeting rooms with Video Conference Facilities.

This comprised of Cisco Video Conferencing and Interactive Touch Screens and dual large LED   displays. While at reception and other key strategic viewing areas Digital Signage was installed to share corporate information neatly and dynamically. In all these areas there was a striving to ensure that the AV installation fitted the buildings aspirational brief so slim bezel LED Screens where adopted throughout the building.

Arvato also created conference facilities where they can engage with clients or staff alike. Here as well as having a hospitality facility, the clients can view presentations comfortably. This is achieved by a Ceiling Recessed Motorized Screen and a Projector on a hoist, coming down from the ceiling, when required. If the room is filled to capacity, a further two Large Format LCD Panels come down on Butterfly Hoists, from the ceiling. The room also has an even distribution of ceiling recessed speakers, in order to allow the even amplification of voice enhancement, throughout the room.

“Digicom were able to provide a team that supported developing the conceptual aspirations of the Project Design Team, right through the sales stage and to the infrastructure design of the project.  They also provided project management to ensure that the project deliverables were achieved under pressurised projects timelines, while slotting in with the other contractors.  The results and successes of these attributes contributed to them being awarded the maintenance contract which we hope will lead to a fruitful relationship in the future.”

– Ruairi Adam, Arvato

 

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