04 May 2017

JLL Case Study

Delivering best-in-class Audio Visual technology

Customer: Jones Lang Lasalle (JLL)
Industry: Real Estate
Location: Hatch Street, Dublin 2
Workforce: 70 000 employees across 10 locations in 80 countries

Challenge

Talent retention is one the biggest challenges facing organisations today. Companies like JLL invest significant resources in recruiting the right candidates for their company culture and strive to motivate employees to pursue long-term careers with the organisation. JLL identified two needs:
creating open workspace environments promoting clear and transparent communication between colleagues,
ensuring reliable, seamless and up-to-date technology.

Solution

The Audio Visual technology deployed at JLL is simple to operate, functional and delivers up to a 4K standard.

Wireless presentation systems with Barco Clickshare: Users can simply share their laptop or mobile device’s screen directly onto a presentation screen. ClickShare works with all systems, all devices, all platforms (Windows, Mac OS, Linux, Android, iOS).

JLL meeting room

User Interface User Experience (UIUX)

JLL sought a larger workplace to accommodate a growing, and increasingly tech-reliant, workforce and its evolving needs. The move also prompted to rethink the firm’s current AV systems. It was time for a technology refresh. JLL selected Digicom as its AV integrator to deliver a fresh collaboration platform at their Hatch Street offices.

JLL Boardroom

Digicom worked with JLL’s IT team, architect, and general contractor to deliver a mix of new generation AV solutions to meet the expectations of a global, mobile, and traditional workforce.

Integrated spaces include: Lounge, Boardroom, Large and Small Conference Rooms, Video Conference Room, Video Collaboration Rooms and Open Areas.

Results

Creation of an ideal work environment: JLL’s offices offer space, amenities, and experiences that meet the expectations and needs of a modern workforce:
– attention paid to employee work/life balance,
– social interaction,
– culture of collaboration,
– conferencing without limitations.

JLL restaurant

 

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03 May 2017

Ardagh Case Study

Discover a state-of-the-art Audio Conferencing boardroom with a fully integrated room control system

Customer: Ardagh Group

Industry: Manufacturing / Global leader in glass and metal packaging solutions

Location: Leopardstown, Dublin

Workforce: 135 in Dublin – 23 000 employees across 22 countries

 

Ardagh Glass AC Boardroom

 

Ardagh Group operate 109 manufacturing facilities in 22 countries worldwide with approximately €7.7 billion global sales. The new state-of-the-art Dublin office had very specific audio visual requirements for a variety of office spaces. Digicom was entrusted to deliver the complete audio visual high-spec fit-out.

Boardroom

Unique Audio Conferencing design: the triangular table and 3 screens allow for eye contact between all participants and a clear view of the presentation no matter where one is seated. The Audio Conferencing sound quality is second to none. The recessed screens and projectors are hidden from view when not in use to adhere to a sleek and uncluttered design.
Simplicity is key: all rooms functions are controlled via a single app on a dedicated iPad (lighting, blinds, projectors and screens, phone calls, volume, etc).

Ardagh Glass state-of-the-art boardroom

Video Conference Rooms

The VC room features a dual screen with a Polycom VC system along with a Videxio virtual meeting room service. Connection is easy and anyone can join via the internet, no matter the location or the device. This facilitates multi-party connections as up to 30 people can join the same call.

Other spaces included in the fit out:

Meeting rooms: all fitted with easy to use presentation systems (Barco ClickShare).
Restaurant: dual-purpose: casual area with free to air tv and can also be used as a meeting space when a large room is required (incl. presentation display).

Ardagh Glass Restaurant with AV
Reception: effective brand recognition through digital signage: large LCD screen featuring constant company information and managed by a centralised communications point (One Lan system).

Results

– impressively high-tech yet user-friendly environment that suits the needs of the business,

– the systems in place ensure a simple yet efficient and seamless user experience,

– the presentation sharing and audio conferencing systems have exceeded customer expectations.

[gview file=”https://www.digicom.ie/wp-content/uploads/2017/05/Ardagh-Case-study1.pdf”]

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05 Aug 2016

Financial Firm – Case Study

Room Booking System

Introduction

Digicom recently completed the integration of Audio Visual Equipment at a client’s (Financial Firm) new office in Elm Park Business Park. This included the installation of:

  • Large Format LCD Displays
  • Video Conferencing
  • Digital Signage
  • Room Booking

This case study will focus on their Room Booking System.

Meetings Made Easy

With the Condeco Outlook Add-in, their employees can allow room searches, services, visitors and video conference bookings to be made from within their Outlook calendar. They can make the appointment in MS Outlook and invite appropriate attendees. By clicking on the room booking icon in the appointment window they’re able to search for a room and book it right there and then.

The process now for our client is to Instantly book a room, start a meeting, or release a room using your badge or pin code. The screens are linked directly to our room scheduling software. They avoid meeting conflicts by displaying who booked the room and for how long. If a meeting overruns and no other bookings have been made, the host can extend the current meeting straight from the screen.

IMG_1574

 

Real Time Data

The firm can now gather essential  information on how rooms are  being used. That data is used to design work-space that enhances productivity while reducing real estate costs. As their property requirements grow or change, they can use this data to develop long-term strategies.

For further information on this system, or a demonstration, please do not hesitate to contact us. A similar solution will also work on Gmail and Lotus Notes.

 

 

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05 Aug 2016

Government Body – Case Study

Delegate & Voting System

Introduction

Digicom recently completed and Audio Visual Fit Out for a Government Body client. It included installation of:

  • Projectors & Displays
  • Large Format LCD Displays
  • A Queuing System
  • Digital Signage
  • Video Conferencing

 

Discussion System

The Shure system enables meeting participants to hear each other clearly, across the room. The units combine audio & user controls in an integrated system. Meetings are managed with complete control and reliability. The comprehensive hardware and software options, conform to the specific needs and protocols of the city council. The software options also support voting and complete conference management.

Picture1

 

The flush-mounted delegate conference unit features a speak/request button, XLR gooseneck microphone connector, loudspeaker, 5 voting buttons and chip card reader. The system is a daisy chained connection with loop through connections. It is connected with a DCS-LAN connection by use of CAT 5e (or higher) F/UTP or U/FTP cabling. It has Support for 4 microphone operation modes; Automatic, FIFO, Manual and VOX (voice activation) and supports 3 microphone interrupt ability modes enabling ‘ping pong’ mode. The microphones are auto off of microphones and have a lockable XLR gooseneck microphone connector. Each also has 1 high-quality loudspeaker, with one 1 chip card reader (with SW 6000) and 1 microphone button with LED indicators for speak and request to speak.

Please feel free to contact us if you would like more information, or to visit the system.

 

 

 

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04 May 2016

The Future of Video Collaboration

Recently there was a talk about the future of video collaboration, at the UC EXPO 2016. Europe’s largest unified communications and collaboration event which took place at Olympia, London. Speakers included:

  • Anthony Blake:EMEAR Video Acceleration Lead, Cisco
  • Axel Albrecht:Senior Solutions Engineer, EMEA, Blue Jeans Network
  • Mark Richer; Chairman of the Board, Starleaf
  • Mike O’Boyle: Vice President Collaboration Solutions EMEA and APAC, PGi
  • Rob Bamforth: Principal Analyst, Business Communications, Quocirca Ltd and
  • Tim Stone: Vice President Marketing EMEA, Polycom

Foremost on people’s minds was the future of Polycom, with the recent acquisition announcement of Polycom by Mitel. It was too soon for Tim Stone to tell us much, other than the roadmap for the Microsoft products remain on course, despite the potential conflict of interest with Mitel services. More to be announced by Q4 for this year.

So how is the future for video itself? Well according to Cisco research 65% of Audio Conference delegates are doing something else whilst on a call. 9% are actually exercising’, said Anthony Blake. So video allows delegates to keep a check on engagement during a call. But why is video collaboration not happening more? ‘The lack of interoperability between video platforms ‘ according to Axel Albrecht of Blue Jeans. It’s ‘heartbreaking’ according to Mike Richer of Starleaf, that Apple and Facebook preclude other video platforms from interoperating with theirs. It is holding back the development of the video collaboration industry.

‘So the future is in the cloud’ is Rob Bamforth of Quocirca, ‘bridging enterprise and social network video effortlessly sharing data’ But all of this can only be achieved through wired connections. Mike O’Boyle believes the latency is too poor on Wifi. Do not use it. It will only frustrate you.

All said there seems to be a busy and bright future for video collaboration. It’s really a question about the strategy of the big companies and their acquisition trail. Mitel is another chapter in the story. We wait to see where it goes.

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29 Feb 2016

JLL Case Study

 

AV Technology in the Workspace

The biggest challenge facing organisations today is talent retention. Companies like JLL invest significant resource in recruiting the right candidates in order to fit the culture of their organisation. Once inducted, the next challenge is to motivate their staff into long term careers with the organisation. JLL identified the need for an open workspace environment with with clear transparent communication between colleagues. They also identified the need for keeping the technology up to date and making it work seamlessly.
The Audio Visual technology deployed by JLL is simple to operate, functional and delivers up to a 4K standard. The client enjoys the use of wireless presentation systems through the use of the Barco Clickshare. Users can simply share what’s on your laptop or mobile device, on a presentation screen. Whatever device they are using, ClickShare can get the content on the screen. The iconic ClickShare Button is used for laptops, while a dedicated, free app is available for tablets and smartphones. Windows, Mac OS, Linux, Android, iOS, it doesn’t matter which platform they are using.

2352_053D

 

User Interface User Experience (UIUX)

JLL sought a larger workplace to accommodate a growing — and increasingly tech-insistent — staff and their evolving needs. The move also prompted a rethink the firm’s current AV systems. It was time for a technology refresh. JLL selected Digicom as its AV integrator to deliver a fresh collaboration platform at their Hatch Street offices. Digicom worked with JLL’s IT team, architect, and general contractor to deliver a mix of new-generation AV solutions to meet the expectations of a global, mobile, and traditional workforce. Integrated spaces include:, Lounge, Boardroom, Large and Small Conference Rooms, Video Conference Room, Video Collaboration Rooms and Open Areas.

2352_016D

 

Ideal Work Environment

JLL’s office represents spaces, amenities, and experiences that meet the expectations and needs of a modern workforce: attention paid to employee work/life balance, social interaction, a culture of collaboration, and conferencing without limitations.

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05 Dec 2014

Ibec Case Study

Customer Success Story – Ibec transforms collaboration with Polycom

“Video conferences allows us to be fluid all the time, we can stick to agendas and keep things going. Making sure we connect with everyone is very important, so we all feel like one organisation, one team.”
Martin Wells, Director of Member Services, Ibec

As Ireland strengthens its business reputation in the European marketplace, the power of relationships is paramount. Ibec is an organisation dedicated to leading, shaping, and promoting business policy and conditions to drive economic success. With 160 employees in seven offices, and over 7,000 members across numerous sectors, the organisation’s ability to communicate is crucial.

“Video has been transformational for us,” says Martin Wells, director of member services at Ibec. “It’s imperative we connect with people in the regions, not just for Ibec staff, but for our membership and organisations. It makes things more immediate.”

The Ibec Board comprises of CEOs and business leaders scattered across Ireland and working from every corner of the globe. Connecting them is critical. “These guys are busy. You’ll never get them all here physically, so video has been great for us that way,” says Wells. “It means we’re fluid all the time and we can stick to agendas and keep things going.”

Beyond its Irish borders, Ibec maintains a European team in Brussels, Belgium that is instrumental to the governance and regulation process. Bridging that gap has been a win for all. “Rather than having to fly back and forth, we can meet quickly now. We can make the sessions and understand the impacts,” explains Wells. “It just makes us that much more agile and flexible in the way we work.”

Time and distance greatly impacts planning and Ibec has enhanced work-life balance for its internal staff, while ramping up value. “By using the system, we don’t have people traveling from Cork or Waterford or Donegal to Dublin for a meeting or training workshop that might only last an hour or two,” says Yvonne Clancy, director of talent at Ibec. “It’s much more time effective for people.” With the video solutions, training is much more effective, and so is general communications internally. Clancy points out the importance of addressing the entire company as one, with one video meeting.

Ibec has pieced together all the components to better serve its members and customers, and operate internally at best capacity. Wells notes the importance of collaboration. “Making sure we connect with everyone is very important, so we all feel like one organisation, one team.”

Dave Curtis IT infrastructure manager at Ibec confirms that their objectives were met by deploying Polycom. His mission as IT Infrastructure Manager was to enhance meeting capacity, deliver a solution that would be easy to use, and be adopted by the staff. Digicom, his local audio video partner, and Polycom certified reseller designed and supports the successful project. Curtis confirms, “We exceeded the plan we had put together with Digicom the first year, and we far ahead of our forecast for video meetings this year.” The future plans for Curtis, at Ibec are to deliver greater flexibility by rolling out Polycom RealPresence Desktop.

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13 Aug 2014

Arvato

Arvato offers managed services and integrated outsourcing services and solutions. Arvato’s more than 63,000 employees are engaged in designing and implementing integrated solutions for business processes.

Project Summary

Digicom were responsible for the design, build and on-going support of the Audio Visual Integrated solution at Arvato. Arvato are well recognised for delivering excellence in customer service and fundamental to their approach, is to retain their people, in order to exceed client expectations.

Arvato had a passion to deliver a ‘Best Place to Work’ environment and sought many unique and affordable idea’s that was intricate with the detail. Digicom fitted out twenty two AV enabled Meeting rooms, including Training Room, Boardroom, AV enabled Creative Areas, Restaurant, plus Small Meeting Rooms and several large meeting rooms with Video Conference Facilities.

This comprised of Cisco Video Conferencing and Interactive Touch Screens and dual large LED   displays. While at reception and other key strategic viewing areas Digital Signage was installed to share corporate information neatly and dynamically. In all these areas there was a striving to ensure that the AV installation fitted the buildings aspirational brief so slim bezel LED Screens where adopted throughout the building.

Arvato also created conference facilities where they can engage with clients or staff alike. Here as well as having a hospitality facility, the clients can view presentations comfortably. This is achieved by a Ceiling Recessed Motorized Screen and a Projector on a hoist, coming down from the ceiling, when required. If the room is filled to capacity, a further two Large Format LCD Panels come down on Butterfly Hoists, from the ceiling. The room also has an even distribution of ceiling recessed speakers, in order to allow the even amplification of voice enhancement, throughout the room.

“Digicom were able to provide a team that supported developing the conceptual aspirations of the Project Design Team, right through the sales stage and to the infrastructure design of the project.  They also provided project management to ensure that the project deliverables were achieved under pressurised projects timelines, while slotting in with the other contractors.  The results and successes of these attributes contributed to them being awarded the maintenance contract which we hope will lead to a fruitful relationship in the future.”

– Ruairi Adam, Arvato

 

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13 Aug 2014

Allegion

Allegion requested Digicom to design and deliver two integrated boardroom presentation solutions at their new HQ offices in Dublin.  The brief was to have the best possible presentation images delivered at the best possible resolution and quality with the need for minimum user intervention.  It was proposed that the new HQ location was to have no local Technical Support so the chosen solution should be self    contained with a minimal amount of   cabling and an intuitive mode of operation.

 

Project Summary

With the clients aspiration for a simple, self contained and robust presentation solution there was only one manufacturer who was able to address the Audio Processing, Video Scaling, Switching and Control requirements in a single integrated solution; AMX and the Enova DVX All-In-One Presentation Switchers were chosen as the AV Platform.

 

The Enova DVX All-In-One Presentation Switchers Switchers combine all of the   components you need to control/automate any environment into a simple, flexible,   comprehensive solution including control, video switching, transcoding and scaling, and local and remote distribution – all in a single, compact enclosure. In addition to these    capabilities available on either solution, the DVX offers room-level capabilities such as multi-format local inputs, audio mixing and amplification in the same enclosure.

 

The key features of the Enova DVX are as follows:

 

All-In-One Solution: Control, audio & video switching/distribution, scaling, converting, transcoding, amplification, plus built-in professional-grade DSP audio mixing and twisted pair distribution,   all in a  single small chassis.

SmartScale Technology: Automatically ensures signal output is scaled to every display’s native resolution.

HDMI/HDCP Compliance: End-to-end distribution of HDMI signals with full HDCP, with the simplicity of   analogue, without interruption or key constraints using InstaGate Pro technology.

 

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25 Jun 2014

IBM Case Study

IBM’s Technology Campus in Mulhuddart, Dublin, hosts their globally integrated international missions, delivers services, manufacturing, research and software development.

 

Project Summary

Digicom designed and installed a high brightness/high resolution video conferencing and presentation system for IBM’s Auditorium in their new Technology Campus. The solution provides ease of internal communication and is used to showcase IBM’s technology to clients. For the presentation system, a large format panel was the chosen technology. To achieve the appropriate scale, a 3×3 video wall was deemed necessary. Samsung 46” screens, ultra-narrow bezel, were deployed in order to achieve the best continuity of image.

Along with the video wall, the auditorium has 4 comfort monitors along the walls for adhoc presentations and where small detail is required. The chosen video conferencing system was a Polycom HDX 8000 coupled with a dual HD camera offering high definition video, voice and content communication. The auditorium posed an acoustic challenge. To overcome the reverberant nature of the space, a Bose line array system was specified thus keeping reflected sound to a minimum.

 

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