04 May 2017

JLL Case Study

Delivering best-in-class Audio Visual technology

Customer: Jones Lang Lasalle (JLL)
Industry: Real Estate
Location: Hatch Street, Dublin 2
Workforce: 70 000 employees across 10 locations in 80 countries

Challenge

Talent retention is one the biggest challenges facing organisations today. Companies like JLL invest significant resources in recruiting the right candidates for their company culture and strive to motivate employees to pursue long-term careers with the organisation. JLL identified two needs:
creating open workspace environments promoting clear and transparent communication between colleagues,
ensuring reliable, seamless and up-to-date technology.

Solution

The Audio Visual technology deployed at JLL is simple to operate, functional and delivers up to a 4K standard.

Wireless presentation systems with Barco Clickshare: Users can simply share their laptop or mobile device’s screen directly onto a presentation screen. ClickShare works with all systems, all devices, all platforms (Windows, Mac OS, Linux, Android, iOS).

JLL meeting room

User Interface User Experience (UIUX)

JLL sought a larger workplace to accommodate a growing, and increasingly tech-reliant, workforce and its evolving needs. The move also prompted to rethink the firm’s current AV systems. It was time for a technology refresh. JLL selected Digicom as its AV integrator to deliver a fresh collaboration platform at their Hatch Street offices.

JLL Boardroom

Digicom worked with JLL’s IT team, architect, and general contractor to deliver a mix of new generation AV solutions to meet the expectations of a global, mobile, and traditional workforce.

Integrated spaces include: Lounge, Boardroom, Large and Small Conference Rooms, Video Conference Room, Video Collaboration Rooms and Open Areas.

Results

Creation of an ideal work environment: JLL’s offices offer space, amenities, and experiences that meet the expectations and needs of a modern workforce:
– attention paid to employee work/life balance,
– social interaction,
– culture of collaboration,
– conferencing without limitations.

JLL restaurant

 

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03 May 2017

Ardagh Case Study

Discover a state-of-the-art Audio Conferencing boardroom with a fully integrated room control system

Customer: Ardagh Group

Industry: Manufacturing / Global leader in glass and metal packaging solutions

Location: Leopardstown, Dublin

Workforce: 135 in Dublin – 23 000 employees across 22 countries

 

Ardagh Glass AC Boardroom

 

Ardagh Group operate 109 manufacturing facilities in 22 countries worldwide with approximately €7.7 billion global sales. The new state-of-the-art Dublin office had very specific audio visual requirements for a variety of office spaces. Digicom was entrusted to deliver the complete audio visual high-spec fit-out.

Boardroom

Unique Audio Conferencing design: the triangular table and 3 screens allow for eye contact between all participants and a clear view of the presentation no matter where one is seated. The Audio Conferencing sound quality is second to none. The recessed screens and projectors are hidden from view when not in use to adhere to a sleek and uncluttered design.
Simplicity is key: all rooms functions are controlled via a single app on a dedicated iPad (lighting, blinds, projectors and screens, phone calls, volume, etc).

Ardagh Glass state-of-the-art boardroom

Video Conference Rooms

The VC room features a dual screen with a Polycom VC system along with a Videxio virtual meeting room service. Connection is easy and anyone can join via the internet, no matter the location or the device. This facilitates multi-party connections as up to 30 people can join the same call.

Other spaces included in the fit out:

Meeting rooms: all fitted with easy to use presentation systems (Barco ClickShare).
Restaurant: dual-purpose: casual area with free to air tv and can also be used as a meeting space when a large room is required (incl. presentation display).

Ardagh Glass Restaurant with AV
Reception: effective brand recognition through digital signage: large LCD screen featuring constant company information and managed by a centralised communications point (One Lan system).

Results

– impressively high-tech yet user-friendly environment that suits the needs of the business,

– the systems in place ensure a simple yet efficient and seamless user experience,

– the presentation sharing and audio conferencing systems have exceeded customer expectations.

[gview file=”https://www.digicom.ie/wp-content/uploads/2017/05/Ardagh-Case-study1.pdf”]

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04 Oct 2016

Insurance Company – Case Study

Boardroom & Meeting Rooms

Audio Visual Technology Meets Aesthetics

This fit-out on St. Stephens Green, is an example of where technology does not invade classical aesthetics, yet the technology works to specification and is fit for purpose. The 26 person boardroom is situated to the front of the Georgian building. The room is used for quarterly global board meetings. The table houses 5 omni directional mics which are used on occasion to video conference delegates into the meeting, Two large format LCD Screens are housed and concealed in tastefully designed cabinets. The cabinet to the right also houses a video conferencing codec & pan tilt zoom (PTZ) camera. There is a second PTZ camera housed at the other end of the room to accommodate the delegates at the other end of the table.

picture2

All the rooms in the building faced a similar challenge. Aesthetically integrate AV technology and be fit for purpose. The Video Conferencing Huddle Space allows casual high stool seating and comfortable sofa seating, whilst being in conversation with the far side. Seeing their room on one screen and sharing the discussed data on the other.

The brainstorming projects work-space, was designed in a round table format to allow full interaction and participation between delegates. Again when required, delegates who were unable to attend in person, could be video into the call on the large screen and if necessary, data could be shared on screen, with the far side. In this case the video of the far side would become picture in picture, with the large screen displaying the shared data.

picture3

Most other rooms have the more traditional boardroom format, with large screens at the top of the room. All cables are concealed. None of the Georgian architecture was damaged. All audio visual technology was tastefully integrated with the aesthetics of the building. This was down to great consultation with the client, significant resource and time being spent with Digicom project management & the client design team. Finally careful installation & commissioning of the equipment by the Digicom engineering team. The site is maintained and remains fresh through the ongoing support of the Digicom service support team. The client enjoys ongoing preventative maintenance, on site support and same day response to tickets opened, within agreed time periods, depending on how mission critical status of the the room.

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05 Aug 2016

Financial Firm – Case Study

Room Booking System

Introduction

Digicom recently completed the integration of Audio Visual Equipment at a client’s (Financial Firm) new office in Elm Park Business Park. This included the installation of:

  • Large Format LCD Displays
  • Video Conferencing
  • Digital Signage
  • Room Booking

This case study will focus on their Room Booking System.

Meetings Made Easy

With the Condeco Outlook Add-in, their employees can allow room searches, services, visitors and video conference bookings to be made from within their Outlook calendar. They can make the appointment in MS Outlook and invite appropriate attendees. By clicking on the room booking icon in the appointment window they’re able to search for a room and book it right there and then.

The process now for our client is to Instantly book a room, start a meeting, or release a room using your badge or pin code. The screens are linked directly to our room scheduling software. They avoid meeting conflicts by displaying who booked the room and for how long. If a meeting overruns and no other bookings have been made, the host can extend the current meeting straight from the screen.

IMG_1574

 

Real Time Data

The firm can now gather essential  information on how rooms are  being used. That data is used to design work-space that enhances productivity while reducing real estate costs. As their property requirements grow or change, they can use this data to develop long-term strategies.

For further information on this system, or a demonstration, please do not hesitate to contact us. A similar solution will also work on Gmail and Lotus Notes.

 

 

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05 Aug 2016

Government Body – Case Study

Delegate & Voting System

Introduction

Digicom recently completed and Audio Visual Fit Out for a Government Body client. It included installation of:

  • Projectors & Displays
  • Large Format LCD Displays
  • A Queuing System
  • Digital Signage
  • Video Conferencing

 

Discussion System

The Shure system enables meeting participants to hear each other clearly, across the room. The units combine audio & user controls in an integrated system. Meetings are managed with complete control and reliability. The comprehensive hardware and software options, conform to the specific needs and protocols of the city council. The software options also support voting and complete conference management.

Picture1

 

The flush-mounted delegate conference unit features a speak/request button, XLR gooseneck microphone connector, loudspeaker, 5 voting buttons and chip card reader. The system is a daisy chained connection with loop through connections. It is connected with a DCS-LAN connection by use of CAT 5e (or higher) F/UTP or U/FTP cabling. It has Support for 4 microphone operation modes; Automatic, FIFO, Manual and VOX (voice activation) and supports 3 microphone interrupt ability modes enabling ‘ping pong’ mode. The microphones are auto off of microphones and have a lockable XLR gooseneck microphone connector. Each also has 1 high-quality loudspeaker, with one 1 chip card reader (with SW 6000) and 1 microphone button with LED indicators for speak and request to speak.

Please feel free to contact us if you would like more information, or to visit the system.

 

 

 

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29 Jul 2016

Dublin Law Firm – Case Study

Workplace Automation & Collaboration

Introduction

The Client, a Dublin Law Firm, are recently enjoying the benefits of the latest integrated ‘state of the art’ audio visual solution, at their new office in Dublin 2. Their installation includes:

  • Large Format LCD Screens
  • Room Audio Conferencing Solutions
  • Recessed Projectors & Screens
  • Video Conferencing

 

Law Firm Image 2

 

Collaboration

The ClickShare Wireless Presentation units  let the clients’ employees share their content on large meeting room screens in the most intuitive way possible. Cables are no longer needed. They just start their presentation by simply pushing a button – whether of a USB-device they connect to their laptop PC or MAC, or by using the user-friendly app for iPhone, iPad, or Android. The connection also automatically displays the most optimal resolution, without messing up the layout on their laptop. Using both the 2.4GHz and 5GHz band guarantees a great wireless connection at all time.

Clients & employees share content from up to four sources (Laptop/Tablet/Smartphone) simultaneously on the one large screen, delivering a collaborative experience and saving significant meeting time.

Automation  

The client was keen to create and executive ambience whilst retaining workplace functionality with the meetings rooms . When not required, no audio visual displays are visible. When required, via a touch screen room control instruction, the required displays become visible via hoist mounted units concealed in the ceiling or cabinets. Careful coordination between Digicom and the client design team has delivered a seamless and intuitive solution for the user each time.

Contact Digicom today for advice on how to integrate the above-mentioned solutions into your current workplace automation plans. Click here or email info@digicom.ie

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04 May 2016

The Future of Video Collaboration

Recently there was a talk about the future of video collaboration, at the UC EXPO 2016. Europe’s largest unified communications and collaboration event which took place at Olympia, London. Speakers included:

  • Anthony Blake:EMEAR Video Acceleration Lead, Cisco
  • Axel Albrecht:Senior Solutions Engineer, EMEA, Blue Jeans Network
  • Mark Richer; Chairman of the Board, Starleaf
  • Mike O’Boyle: Vice President Collaboration Solutions EMEA and APAC, PGi
  • Rob Bamforth: Principal Analyst, Business Communications, Quocirca Ltd and
  • Tim Stone: Vice President Marketing EMEA, Polycom

Foremost on people’s minds was the future of Polycom, with the recent acquisition announcement of Polycom by Mitel. It was too soon for Tim Stone to tell us much, other than the roadmap for the Microsoft products remain on course, despite the potential conflict of interest with Mitel services. More to be announced by Q4 for this year.

So how is the future for video itself? Well according to Cisco research 65% of Audio Conference delegates are doing something else whilst on a call. 9% are actually exercising’, said Anthony Blake. So video allows delegates to keep a check on engagement during a call. But why is video collaboration not happening more? ‘The lack of interoperability between video platforms ‘ according to Axel Albrecht of Blue Jeans. It’s ‘heartbreaking’ according to Mike Richer of Starleaf, that Apple and Facebook preclude other video platforms from interoperating with theirs. It is holding back the development of the video collaboration industry.

‘So the future is in the cloud’ is Rob Bamforth of Quocirca, ‘bridging enterprise and social network video effortlessly sharing data’ But all of this can only be achieved through wired connections. Mike O’Boyle believes the latency is too poor on Wifi. Do not use it. It will only frustrate you.

All said there seems to be a busy and bright future for video collaboration. It’s really a question about the strategy of the big companies and their acquisition trail. Mitel is another chapter in the story. We wait to see where it goes.

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01 Mar 2016

Digicom Audio Visual

What is one of the biggest Challenges in your organisation?

Talent Retention

Your internal client is the most important asset in your organisation. You’ve taken significant time and resources to recruit the right talent. Now that talent wants to work in a positive work space environment with dynamic technology, that works seamlessly.

 

UIUX.

User Interface User Experience

The technology is only as good as the client’s use & experience of it. Digicom invest in experienced Certified Audio Visual Solution Architects, who consult with the client and design a solution that aims to exceed the user’s expectation

 

Project Management (PM)

Delivering the UIUX

Once the design is agreed in a written format through a bill of quantities, program of works and scope of works, the Solutions Architect is ready to kick off hand over to Project Management. PM manage the CAD Drawings & schematics with the client design team, through a series of site meetings. PM own installation, commissioning and programming of all the AV inventory, using certified engineers, up to the point of delivery to the client.

 

Service Support.

Maintaining the UIUX

On completion, PM hand to service support and training is scheduled with the client. Digicom provide ongoing dedicated service support with a help desk to schedule room bookings and dedicated Field Service Engineers. The responsibility for our solution remains with Digicom for the lifetime of that solution.

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29 Feb 2016

JLL Case Study

 

AV Technology in the Workspace

The biggest challenge facing organisations today is talent retention. Companies like JLL invest significant resource in recruiting the right candidates in order to fit the culture of their organisation. Once inducted, the next challenge is to motivate their staff into long term careers with the organisation. JLL identified the need for an open workspace environment with with clear transparent communication between colleagues. They also identified the need for keeping the technology up to date and making it work seamlessly.
The Audio Visual technology deployed by JLL is simple to operate, functional and delivers up to a 4K standard. The client enjoys the use of wireless presentation systems through the use of the Barco Clickshare. Users can simply share what’s on your laptop or mobile device, on a presentation screen. Whatever device they are using, ClickShare can get the content on the screen. The iconic ClickShare Button is used for laptops, while a dedicated, free app is available for tablets and smartphones. Windows, Mac OS, Linux, Android, iOS, it doesn’t matter which platform they are using.

2352_053D

 

User Interface User Experience (UIUX)

JLL sought a larger workplace to accommodate a growing — and increasingly tech-insistent — staff and their evolving needs. The move also prompted a rethink the firm’s current AV systems. It was time for a technology refresh. JLL selected Digicom as its AV integrator to deliver a fresh collaboration platform at their Hatch Street offices. Digicom worked with JLL’s IT team, architect, and general contractor to deliver a mix of new-generation AV solutions to meet the expectations of a global, mobile, and traditional workforce. Integrated spaces include:, Lounge, Boardroom, Large and Small Conference Rooms, Video Conference Room, Video Collaboration Rooms and Open Areas.

2352_016D

 

Ideal Work Environment

JLL’s office represents spaces, amenities, and experiences that meet the expectations and needs of a modern workforce: attention paid to employee work/life balance, social interaction, a culture of collaboration, and conferencing without limitations.

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03 Mar 2015

ISE 2015 Review

ISE 2015 was certainly a spectacle to behold, there were several hundred exhibitors showcasing the latest and greatest on offer.

Cisco had a very impressive magician at their stand drawing the crowds toward the new sleek MX series products, I kept hearing the same tag line from Cisco reps around the stand “they are now just big phones”.  You order one part code and parachute it in.

Maybe not quite as simple as that but it’s certainly getting there with the integration of the Cisco Be6K which allows phones and VC systems to seamlessly operate within the Cisco environment.

The real magic however came from a smaller stand behind, and they were creating quite a stir.

Pexip makes a virtualized software infrastructure which transcodes communication types and lets everybody meet in the middle. It can be deployed on premise, or run in a private or public cloud, and even supports connecting the two if you require scale and flexibility.

To date it was able to take feeds from traditional video conferencing units, soft clients, Lync, Web RTC through your browser or traditional phones and because everybody is meeting in the cloud you are not as worried about firewall traversal.

The Pexip team were showing off some new releases which will allow users to integrate Skype, yes Skype! Not just Skype for business/Lync and the new release also allows a very cool feature where you can leverage your existing video conferencing systems and make a live broadcast through YouTube.

 

Image: Crowd getting treated to some slight of hand.

 

Conor O’Neill, Digicom Audio Visual Consultant

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