7 Reasons to Use AI in Video Conferencing: Features and Uses

Video conferencing brings a personal touch to digital communication, making face-to-face interaction that puts everyone at ease and sparks more meaningful conversations. 

A smart video conferencing solution not only automates scheduling for your team but also delivers perfect transcriptions, enhances audio and video quality, and provides detailed summaries and captions. 

Let’s dive into AI video conferencing and explore the seven reasons why your organisation and teams should use it.


What is AI video conferencing?

AI-enabled video conferencing uses artificial intelligence to improve your meeting experience. It employs machine learning to reduce background noise, enhance video quality, and improve presentation delivery. It can also be used to record and save meeting details, so you can review and share them later with anyone who missed out.

With AI, your team can have more productive and efficient virtual meetings, making the most of recorded sessions and using data to continuously improve your meetings.


What are the 7 main reasons for using AI video conferencing?

Smart video conferencing has a lot to offer. Here are seven exciting reasons to bring artificial intelligence into your video meetings:

2. Your Meetings, Wrapped Up 

Even if you’re a typing wiz, it’s easy to miss out on some of the key points during your meetings. Maybe your young daughter came into the room, your dog got the zoomies, or a sudden delivery interrupted you.

AI-powered meeting summaries take care of this by automatically generating a complete rundown of the key points discussed. For instance, the Advanced Meeting Insights feature uses conversational AI to create:

  • A brief written recap of the meeting, summarising the main points.
  • Keywords for quick reference and searching.
  • Video highlights capture key talking points, allowing viewers to quickly catch up.
  • AI-generated topics for easy navigation to specific clips in the meeting recording.

Never miss out on important details again! This is perfect for busy professionals who attend multiple meetings a day and make sure nothing slips through the cracks.

2. Present like a pro

Virtual meetings can be just as engaging as in-person ones with the right tools. For example, virtual whiteboards bring the interactive experience to your video calls,

making it easy for participants to join in on brainstorming with features like shape integration and easy navigation.

If you’ve ever experienced those distracting background noises like keyboard typing or a barking dog – AI filters them out, ensuring your presentation stays clear and professional.

Ideal for remote teams and businesses where polished presentations are a must, such as marketing firms or consultancies.

3. Distraction-Free Meetings

Video meetings rely on participants staying in the frame of their cameras. You’ll know if you’re teaching a class or even just presenting an idea at work, any movements out of the centre can be distracting.

AI video conferencing uses your computer’s camera to automatically track your movements and keep you centred. This ensures you always stay in frame, keeping your meetings distraction-free.

4. Catch Up Quickly

People arrive late to meetings all the time, and catching them up can disrupt the flow of the meeting. There may also be participants who aren’t native speakers or have hearing difficulties.

AI-enabled live transcription helps overcome these obstacles by transcribing words in real time. This means latecomers or those with hearing difficulties can review the transcript anytime. The AI even identifies the correct speaker, which is handy when conversations shift.

Live transcription also reduces disruptions caused by participants asking presenters to repeat themselves. All you need to do is read the transcript to catch up!

5. Better Presentations

In-person presenters can move around freely as they talk, and AI can bring that same freedom to video meetings.

AI-powered video meetings can detect presenters’ faces and move them alongside their screen shares and presentations. They can also place presenters in virtual backgrounds, creating the illusion of sitting together in a physical room.

6. Automatic Scheduling

Managing video conferences can be difficult, especially with lots of back-and-forth communication and manual coordination. AI video conferencing simplifies this by using online calendars to find the best meeting times for everyone. 

The process is automated, so if a meeting is postponed or rescheduled, changes are made seamlessly and participants are automatically notified.

7. Analytics and Continuous Meeting Improvement

Spending too much time in meetings can cut into your day and other important tasks. AI helps maximise meeting efficiency by providing detailed analytics and insights. You can track key metrics like:

  • Time spent on specific agenda items and activities.
  • Identifying people or tasks that slow down productivity, so you can address these issues and improve future meetings.
  • Recognising documents and files needed at certain points in the meeting.

This way, you can continuously improve your meetings and make the most of your time.


What businesses can use AI video conferencing?

Here’s how different types of businesses can make the most of AI in their video calls:

Live Streaming

For businesses that live stream, AI can enhance your broadcasts. It adds background blurs, cancels out unwanted noise, transcribes speech in real time, and creates automated summaries. This makes your live streams look and sound more professional, and allows you to engage with your audience better.

Webinars and Online Workshops

Companies hosting webinars or workshops can use AI for real-time transcriptions, background blurs, noise cancellation, and automated summaries. These features ensure that participants can follow along easily and review the content afterward.


In healthcare, virtual consultations are common nowadays. AI improves these sessions by generating automatic appointment summaries with key points and next steps. This means patients don’t have to worry about taking notes during their virtual visits.

Remote Teams

Businesses with remote teams can use AI to improve collaboration. Features like noise cancellation and virtual backgrounds minimise distractions, while AI-driven insights and analytics help improve meeting productivity over time.

Customer Support

Customer support centres can use AI to enhance agent efficiency. AI can predict customer needs, suggest responses, and perform real-time sentiment analysis, helping agents handle calls more effectively and improving customer satisfaction.


Educational institutions can benefit from AI in virtual classrooms. AI can transcribe lectures, generate summaries, and provide interactive features like virtual whiteboards, making online learning more engaging and accessible for students.

AI isn’t just a high-tech addition – it’s a useful tool that makes video calls and virtual meetings smarter, clearer, and more efficient.



AI in video conferencing makes virtual communication feel more like in-person interactions, improving the overall experience. With features like automated scheduling, accurate transcriptions, and audio and video enhancements, AI can significantly improve your meetings.

AI helps by creating meeting summaries, enhancing presentations, and reducing distractions. It benefits businesses in many industries, from live streaming and healthcare to remote teams and customer support, making virtual interactions more efficient and enjoyable.

Digicom offers solutions to help you overcome common hybrid meeting challenges. Our video conferencing services use AI to make meetings more productive and smooth. We provide advanced transcription services, automated scheduling, and improved presentation tools to keep your team connected and engaged.

Additionally, Digicom’s AV as a Service (AVaaS) provides a flexible solution for your audio-visual needs. We help set up video conferencing systems, manage maintenance, and offer support, ensuring your technology is always up-to-date and working well.

To learn more about how Digicom can improve your video conferencing and audio-visual needs, visit our service pages:



How is AI used in video conferencing?

AI improves video conferencing by making meetings smoother and more efficient. It does this by automatically transcribing conversations, cancelling out background noise, and summarising key points. AI also helps with features like virtual backgrounds and facial recognition to keep participants in focus, making every meeting feel more professional and engaging.

How is AI used in Zoom?

After a cloud-recorded meeting, AI Companion can transform the recording into a smart, chapter-organised file. It highlights key information and generates action items for attendees. This helps you quickly review missed meetings and easily find the details you need to take action.

How can AI be used for meetings?

AI can transform your meetings by automating many tasks. It can schedule meetings at convenient times, transcribe discussions in real time, and create summaries afterward. AI can also analyse meeting data to help improve future meetings, identifying what works well and what doesn’t. This makes your meetings more productive and less stressful.

How does AI in video conferencing open a world of features?

AI in video conferencing unlocks a host of innovative features. It can handle tasks like note-taking and summarising, so you can focus on the discussion. AI improves audio and video quality, filters out distractions, and manages participant engagement by highlighting speakers and generating real-time captions. With AI, your video conferencing experience becomes more interactive and efficient, making remote communication much easier.