04 Mar 2016

The Connected Workplace: Unlocking the Potential with Samsung Print

The way we work today is changing and our workplaces are having to adapt to the ever increasing demand for mobility. Mobile devices and cloud based productivity apps mean that employees are connected to their tasks and colleagues no matter where they are or what time of day it is. At the same time, businesses are embracing big data, and trying to figure out how they can integrate the Internet of Things into the workplace in order to improve productivity,
performance, customer interactions, critical decisions and revenue generation.

Becoming the Connected Workplace
Transforming an office into a Connected Workplace has moved on from the days of Bring Your Own Device and into the unlocking of staff potential. Successful IT teams will not just support, but anticipate the various applications and service needs as well as the devices to support the business requirements. Remote working, which has been one of the most successful trends over recent years, will be replaced with smart offices that will act more like creative villages to make staff more productive, healthier and happier. Innovative tech companies such as Google and Facebook are leading the way with this by building offices that bring their people together in a more innovating and effective way. By harnessing the power of the cloud and the internet, the Connected Workplace means that not only will your office be able to recognise that you are heading to work, through your mobile phone, smart watch or even your in-car system, but it will be able to get you completely set up for the day. The office will automatically turn on your desktop computer, inform you of your schedule for the day, and print off any documents you have been updating while working remotely.

Everything Can Be Connected
The ability to connect any number of things and applications together to improve productivity is round the corner and one area undergoing major change to be part of the Connected Workplace is printing. Whilst print does still remain a necessity for many businesses, particularly large enterprises, documents are undergoing a digital transformation from traditional paper to files displayed on-screen, on mobile devices, and shared by cloud services. At Samsung Print, we are seeing a huge demand from our customers and are working with a number of specialists such as Danwood who have already embraced this. Working closely with Samsung they are able to provide a consultative approach to the customer, blending decades of managed print experience with the ability to deliver digital convergence across screens, mobiles and tablet devices. Today’s mobile approach means that it is increasingly important that employees are able to print from any device they are working from. It’s also crucial to be able to scan physical documents into digital versions directly so that they are available on mobile devices via the cloud. Cloud printing including Cloud Connector for Samsung printers, and MFPs is an innovative mobile printing tool, which lets business users manage their print operation from any device, at any time and from wherever they are. Working closely with Samsung, partners are able to help clients rethink their approach to print and introduce them to the connected workplace in order to unlock the potential from digitalisation, mobility and the cloud.

The Connected Workplace
Smart technology is empowering the rebirth and rejuvenation of the office, making it an environment where we will be happy to work. The Connected Workplace will allow employees to communicate intuitively, face-to-face, to consult and collaborate to solve the increasingly complex work situations. As we see more innovation, such as smart systems that can handle the masses of data and scheduling that makes a modern office run smoothing, we will see less stresses and less overworked workforce. In return we will see happy, positive employees who have time to be more creative and productive, which will ultimately benefit the business. For more info on the Samsung Connected Workplace please call Digicom on 01 4600022

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03 Mar 2016

Samsung Printing Solutions Named As a Major Player in IDC Report

IDC MarketScape report cites Samsung’s app development, innovative solutions and focus on security as key strengths

LONDON, UK – January 12, 2016 – Samsung Electronics Co., Ltd., has been recognised by global market intelligence organization IDC, as a major player, in its MarketScape report on the managed print and document services (MPDS) industry: ‘Western Europe Managed Workflow Services 2015 Hardcopy Vendor Assessment – Building on MPDS’.

“IDC’s recognition of Samsung Printing Solutions affirms our ongoing commitment to help organizations boost business efficiency by improving how they digitise paper and manage their printing,” said Paul Birkett, Director of Print Operation Sales and Marketing of Samsung Europe. “In the newest areas of mobile-first, cloud-first printing, Samsung is helping clients connect to the information they need, by merging mobile and printing technology in its Smart UX platform. This uses standard mobile apps to reduce repetitive or wasteful tasks through advanced machine-to-machine communication.”

The study is the first vendor analysis of the managed workflow services (MWS) market using the IDC MarketScape assessment tool. The report evaluates the capabilities and business strategies of leading hardcopy vendors in the Western European MWS market, and discusses the quantitative and qualitative characteristics that position vendors for success. The report also examines vendors’ capabilities of providing clients with a roadmap for higher-value workflow automation, and the optimization services required to deliver this effectively.

In particular, the IDC MarketScape report recognised Samsung’s use of emerging cloud and mobile technologies, as well as intuitive hardware products and value added services that extend beyond print. These include business process management, mobile print, mobile capture and digital signature services, which all extend Samsung’s IT portfolio. Samsung was also praised for the printing solutions partnerships and alliances it is forging worldwide.

IDC also remarked on Samsung’s ability to draw on expertise and innovation from other areas of its business, stating that its strength in consumer electronics is an advantage, because of the growing influence consumers now have in the world of work.

“Samsung’s key strengths are its application development and use of innovative solutions which include more than one Samsung product line,” IDC MarketScape reported. “Its focus on security alongside its rapid development helps the company gain traction with potential customers, while some competitors are still trying to dissipate security fears associated with solutions adoption.”

”Managed workflow services market players are continuing to develop their offerings to address challenging process workflows in their customers’ organizations,” said Jacqui Hendriks, Research and Consulting Manager, IDC European Managed Print Services and Document Solutions. “Established Western European market players have taken cautious steps and are more aggressively fulfilling customers’ functional and industry-specific workflow requirements,” she added.

For the MarketScape demonstration, Samsung focused on its new products and solutions incorporating mobile functionality and the intuitive interfaces common to multi-function printers, tablets and smartphones.

For more information on this press release including photos and related Samsung Newsroom articles, please visit news.samsung.com/global/samsung-printing-solutions-named-as-a-major-player-in-idc-report.

About Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. inspires the world and shapes the future with transformative ideas and technologies that redefine the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, printers, medical equipment, network systems, and semiconductor and LED solutions. We are also leading in the Internet of Things space with the open platform SmartThings, our broad range of smart devices, and through proactive cross-industry collaboration. We employ 319,000 people across 84 countries with annual sales of US $196 billion. To discover more, and for the latest news, feature articles and press material, please visit the Samsung Newsroom at news.samsung.com.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help clients achieve their key business objectives. IDC is a subsidiary of IDG, the world’s leading technology media, research, and events company. www.idc.com

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01 Mar 2016

Digicom Audio Visual

What is one of the biggest Challenges in your organisation?

Talent Retention

Your internal client is the most important asset in your organisation. You’ve taken significant time and resources to recruit the right talent. Now that talent wants to work in a positive work space environment with dynamic technology, that works seamlessly.

 

UIUX.

User Interface User Experience

The technology is only as good as the client’s use & experience of it. Digicom invest in experienced Certified Audio Visual Solution Architects, who consult with the client and design a solution that aims to exceed the user’s expectation

 

Project Management (PM)

Delivering the UIUX

Once the design is agreed in a written format through a bill of quantities, program of works and scope of works, the Solutions Architect is ready to kick off hand over to Project Management. PM manage the CAD Drawings & schematics with the client design team, through a series of site meetings. PM own installation, commissioning and programming of all the AV inventory, using certified engineers, up to the point of delivery to the client.

 

Service Support.

Maintaining the UIUX

On completion, PM hand to service support and training is scheduled with the client. Digicom provide ongoing dedicated service support with a help desk to schedule room bookings and dedicated Field Service Engineers. The responsibility for our solution remains with Digicom for the lifetime of that solution.

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