19 Oct 2015

Managed Print Services and the benefits of embracing MPS

Managed Print Services (MPS) is no longer about managing print output but about managing information.

In today’s business climate, reducing and controlling costs is more important than ever. When a business is preparing its strategies to increase revenues or improve business processes, it may not integrate its document management costs.

Companies that embrace a Managed Print Services (MPS) approach and implement a comprehensive output management strategy can realise substantial benefits

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12 Oct 2015
16 Sep 2015

Business Leaders Get On Their Bikes to Help Homelessness

Dublin Chamber of Commerce President and Digicom Managing Director Greg Clarke lead a group of 30 Irish business people on a five-day 800km cycle from San Sebastian to Barcelona in a bid to raise more than €30,000 for the Peter McVerry Homeless Charity Trust.

The group, which is also includes Liam Kavanagh, Managing Director of the Irish Times, Mick Sweeney, Director of Customer, Insurance & Investment Businesses at Bank of Ireland, Brendan Foster, Partner, Grant Thornton, set off on the cycle on Sunday morning and arrived at their destination in Barcelona on Thursday. All 30 cyclists participated at their own expense meaning that all money raised will go directly to the Peter McVerry Trust.

Pictured (l-r) were Adrian McGennis (Sigmar), Kieran Garry (Gordon MRM), Pat Doyle, CEO, Peter McVerry Trust, Niall Hayes (Contracting Plus), Dublin Chamber of Commerce President and Managing Director, Digicom Greg Clarke, Fr Peter McVerry, Kathryn O’Connor, Kevin James (Gardiner & Theobold), Simon Horsley (Bentley Systems). Picture Conor McCabe Photography.

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24 Mar 2015

Top 10 Reasons to use PaperCut MF

PaperCut MF is the easy way to automatically monitor and manage copying and printing in your organisation, giving you control over your costs and environmental impact. PaperCut MF intercepts print jobs on the print server and analyses them, applying rules to enforce your print policies.

Digicom are of one Ireland’s leading re-sellers for PaperCut MF. We are currently running a PaperCut MF special offer, please get in touch with us for further information.

[gview file=”http://www.digicom.ie/wp-content/uploads/2015/03/PaperCutMFTopTenReasons-2014-04-04.pdf”]

 

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10 Mar 2015

Greg Clarke – President’s Speech | Dublin Chamber

Dublin Chamber’s AGM Dinner 2015, which was kindly sponsored by Bank of Ireland, heard from Greg Clarke in his inaugural address as Dublin Chamber President and Mark Roden, founder of Ding.com and winner of the Ernst & Young Entrepreneur of the Year 2014.

Greg spoke of his background and driving vision for the Chamber for 2015, speaking particularly of the need for greater support for building the entrepreneurial culture in Dublin and Ireland. Read Greg’s speech in full below:

[gview file=”http://www.digicom.ie/wp-content/uploads/2015/03/Greg-Clarke-–-THE-PRESIDENTS-SPEECH-–-DUBLIN-CHAMBER-OF-COMMERCE-1.pdf”]

 

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03 Mar 2015

ISE 2015 Review

ISE 2015 was certainly a spectacle to behold, there were several hundred exhibitors showcasing the latest and greatest on offer.

Cisco had a very impressive magician at their stand drawing the crowds toward the new sleek MX series products, I kept hearing the same tag line from Cisco reps around the stand “they are now just big phones”.  You order one part code and parachute it in.

Maybe not quite as simple as that but it’s certainly getting there with the integration of the Cisco Be6K which allows phones and VC systems to seamlessly operate within the Cisco environment.

The real magic however came from a smaller stand behind, and they were creating quite a stir.

Pexip makes a virtualized software infrastructure which transcodes communication types and lets everybody meet in the middle. It can be deployed on premise, or run in a private or public cloud, and even supports connecting the two if you require scale and flexibility.

To date it was able to take feeds from traditional video conferencing units, soft clients, Lync, Web RTC through your browser or traditional phones and because everybody is meeting in the cloud you are not as worried about firewall traversal.

The Pexip team were showing off some new releases which will allow users to integrate Skype, yes Skype! Not just Skype for business/Lync and the new release also allows a very cool feature where you can leverage your existing video conferencing systems and make a live broadcast through YouTube.

 

Image: Crowd getting treated to some slight of hand.

 

Conor O’Neill, Digicom Audio Visual Consultant

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25 Feb 2015

How to Make Friends and Influence End-Users

The delicate process of relationship-building was explored in all its psychological depths yesterday in the InfoComm Professional Development Training “Needs Analysis of End-User Requirements — What Are They Really Saying?” session taught by Bill Thomas, CTS-I, a staff instructor from the association.
Detailing the finer points of “getting to people’s real feelings” from the initial project interview through to a follow-up survey after commissioning, “it’s all about creating comfort,” Thomas emphasized. “Our end-users aren’t technologists like us. Create an atmosphere where it’s okay for them to say what they think and what’s on their mind, rather than talking them through ‘Technology, technology, technology’ and ‘We really want to look smart.’ If we make them feel bad that they don’t know as much about technology as us, then we haven’t connected with them.”
To gain better results from meetings, take careful note of the atmosphere you’re generating, the body language you and your client are using, and continually check understanding. “Keep asking, “Does this seem right to you? Am I understanding what you’re asking for? Do you understand what I am talking about? Is that what you think too?”
Tailoring your interview to the person with whom you are speaking is key, asking questions about the aspects of the system with which they will connect and interact on a daily basis.

The classroom was abuzz with discussion on the best questions to ask in the interview process, and how to elicit ideas and needs from potential clients. In general, InfoComm training at ISE is a tremendous draw, particularly for Peter Fox, sales director of Digicom in Dublin, Ireland. “I come to this event for the learning, to learn more about the industry and the happenings within the industry. I concentrate more on attending classes than going to stands,” he said, adding, “I’m basically in these classrooms or in one of the show-floor Unified Communications or Commercial Solutions Theatres all day.”

By Kirsten Nelson, www.avnetwork.com

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24 Feb 2015

HDBaseT Alliance – The Standard of the Future, Today.

Defining the standard of the future

The HDBaseT Alliance advances and promotes the adoption of HDBaseT technology as the global standard for high definition, digital connectivity. Since its founding in 2010 by LG Electronics, Samsung Electronics, Sony Pictures Entertainment, and Valens, the Alliance has brought together the leading names in the Consumer Electronics and .Professional AV manufacturers, and it counts today with more than 100 members and hundreds of products

Enabling 5Play over a single cable

HDBaseT technology has become the new standard for home and professional networking. It brings a rich feature ,TMset, increased reach, and better performance than existing solutions. The cornerstone of the technology is 5Play the converged delivery of uncompressed high-definition digital video, high-quality audio, Ethernet, up to 100 W .power, and various control signals, through a single LAN cable.

Coming to a home near you

With the recently released HDBaseT 2.0 specification, the Alliance is now enabling the development of consumer .electronics devices to better address the needs of the connected home HDBaseT 2.0 brings the quality of pro-AV to the cost-conscious consumer electronics market, for an unparalleled user ,experience. From simple point-to-point applications and up to the most cutting-edge multimedia home solutions. HDBaseT 2.0 delivers the 5Play feature set, from any source to any display around the house, using a simple control app.

 

Via: www.hdbaset.org

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19 Feb 2015

Future Trends in Audio Visual – Destination 2020

Brad Grimes chaired an interesting panel discussion with knowledge experts, from within the industry at this years ISE Trade Show in Amsterdam. The internet of things or the automation of internet things, will be the most influential change in our lives in the coming years. We will track the behaviour of users of Audio Visual and automate it. Smart technology will be the unique buying trigger to decide what technology will be procured by organisations.

 The technology will always be evolving and adapt to people’s behaviour, in many cases, without them even noticing. Currently the industry is guilty of building silo’s. IoT will change this with presence and intelligence, that will end integrators building dumb rooms.

 With the ongoing integration of IT and the presence of Cisco and Microsoft at this years event, the panel described how important it will be for integrators to build their eco systems around their platforms. They are the largest enterprise platforms in B2B offices now.

 So, as a result the top 5 trends to watch for by the panel are:

  1. Intelligent Devices
  2. IP Version VII on the 5G Network.
  3. Remote engagement
  4. Software as a service, cloud based technology. Particularly in the video area. And oh, finally
  5. Watch your teenager. Their behaviour with technology is naturally collaborating and multi tasking. Observe it and see the future in the enterprise space.


So the future of Audio Visual is challenging, as we learn to stay expert in this exciting industry.  

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17 Feb 2015

Is 4k here to stay?

With so many manufacturers pushing the latest and greatest in 4k or ultra HD, it can quite confusing on what it actually is. 4k technology is generally referred to as 4x times the quality of Full HD or 4x 1080p. Simple right….unfortunately not..

There are 3 things that make up picture quality. The first of these are the number of pixels. So having 4x the amount of pixels is a good start.

The second of these is the frame rate or hertz. This is the number of frames per second, so the higher the frame rate the smoother the picture quality.

Finally the colour sampling or chroma sub sampling is the final component that makes up the picture quality. This refers to the amount of true colour shown on screen at one time. Unsampled colour is referred to as 4:4:4 while it is often sampled at 4:2:2. This reduces the bandwidth required by a third without effecting the visual quality of the image.

So, now that we know what makes a high quality image, how do we get all of on the screen. Easier said than done.

Display port is capable of carrying 4k at 60 fames per second with a colour sampling of 4:4:4. As is HDMI 2.0, which has taken over from HDMI 1.4 as the new standard of HDMI as of 2014. So unless you have a source device with a DisplayPort output or HDMI2.0 chipset you will end up with 4k at 24-30 FPS. This will greatly reduce the quality of the image and a better picture would be achieved at 1080p instead of 4k.

So we have the cable and we have the TV’s that can produce a 4k image. The problem comes in when you try to switch 4k video. Currently there is little or no way of switching true 4k due to the large bandwidth required. Many of the switchers use colour sampling of 4:0:0 to reduce the bandwidth. This becomes noticeable especially on the larger 4k screens.

The other factor and probably the most important component that currently posses a major roadblock to the success of 4k is content. With no standards set for a 4k video player currently on the market and with HD TV currently being broadcast at only 720p it is hard to see 4k being available to every household. There also remains the fact that there is very little content out there recorded in 4k

On the other hand streaming services such as Netflix are starting to release content in 4k as a premium service. Using Netflix as a native application built into the display eliminates the transmission issues inherent with 4k. On the downside it is recommend to have a 25mb/sec broadband speed and unlimited data allowance to watch 4k.

While there are a number of issues currently stopping 4k from being readily available, there is no doubt that the incredible picture quality offered by 4k means it is here to stay unlike 3D which proved to be little more than a gimmick.

Ciarán McGrath, Audio Visual Consultant (Digicom)

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